Thank you for shopping at AfroDazzle! We appreciate your trust in our products and services. Please read this policy carefully to understand our practices regarding returns and refunds.
30 Days Return Policy:
We understand that sometimes a product may not be the perfect fit for you. That’s why we offer a 30-day return policy from the date of purchase. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.
Eligibility for Returns:
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. It must also have the receipt or proof of purchase.
How to Initiate a Return:
- Contact us via email at contact@afrodazzle.co.uk to inform us of your intent to return.
- Provide your order number and details about the product you wish to return.
- Our customer support team will guide you through the return process and provide you with a return authorization.
Return Shipping:
Customers are responsible for the return shipping costs. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
Refund Process:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a reasonable number of days.
Late or Missing Refunds:
If you haven’t received a refund yet, please check your bank account or contact your credit card company. It may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at contact@afrodazzle.co.uk.
Exchanges:
If you need to exchange a product for the same item, contact us at contact@afrodazzle.co.uk for further assistance.
Contact Information:
If you have any questions about our Return and Refund Policy, please contact us at:
AfroDazzle Email: contact@afrodazzle.co.uk Website: https://afrodazzle.co.uk
We reserve the right to update or change our Return and Refund Policy at any time. Please check this page periodically for changes. Your continued use of our website after any modifications to the policy will constitute acknowledgment and acceptance of the updated terms.